FREQUENTLY ASKED QUESTIONS


1. Can the 5u be played in mono?

Yes, just like most stereo equipment, it has a mono capability.

2. Can you change the design for for me?

We are not offering custom redesigns.

3. What happens after the presales end?

A few weeks after the presale orders have been fulfilled then the models will go up on the website as ready built units ready to buy.

4. Are there any custom options available?

We will announce the cosmetic options in time, (this won't include custom etching)—thanks for your patience as we finalise these details.

5. The site says they’re sold out. Is that correct?

Non-UK hasn't gone on sale yet, please read the info provided.

6. Can I buy Aba Shanti's preamp?

We’re not offering Aba Shanti’s preamp as part of our product line.

7. Can I buy the 2u/4u/6u/bassthing?

These models have been discontinued. Our available products are listed on our website.

8. Can my old model be updated to the latest version?

Since the new model has a comepletely new design, we’re unable to offer updates for older models (beyond the 2019 update that was offered).